Privacy Policy
Privacy Policy
This Privacy Policy describes how Ketoburn (the "Site" or "we") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
- Device information: web browser, IP address, time zone, and cookies installed on your device.
- Order information: name, billing address, shipping address, payment information, email address, and phone number.
- Customer support information: information you provide when you contact us.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders
- Screen orders for potential risk or fraud
- Send you marketing communications (if you have opted in)
- Improve and optimize our Site
Sharing Your Information
We share your personal information with third parties to help us use your information as described above. For example, we use Shopify to power our online store. We may also share your information to comply with applicable laws and regulations.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Data Retention
When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.